Reference

Understand Your Rights Before You Start

Your account on wj88 is governed by these terms, and access depends on your local law and eligible regions in Bangladesh. Read through what applies to you — from how we handle your wallet to how you can contact us with any concern.

Jurisdiction-Dependent AccessAccount Holder RightsbKash, Nagad, Rocket Wallet TermsData Handling ClarityContact Paths Available
wj88 Understand Your Rights Before You Start
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Data We Collect

We collect account registration details, transaction records from bKash, Nagad, and Rocket, and session data. We keep only what is needed to operate your account and meet legal obligations.

Cookie Use

We use session and functional cookies to keep you logged in and remember your preferences. You can manage cookie settings through your browser, though some features may not work without them.

Account Security

Your account is protected by OTP verification on login and withdrawal requests. Never share your PIN or OTP with anyone — our team will never ask for these through chat or email.

Data Retention and Requests

We retain account and transaction data for the period required under applicable law. To request access to your data or ask for corrections, contact us through the email support path listed above.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

Live Chat Open the chat window from your account dashboard to raise a legal query or account concern directly with our support team during available hours.
Email Support Send detailed legal or account-related questions to our support address. We aim to respond within one business day for written correspondence.
Account Help Centre Browse the help section inside your account for answers on terms, wallet conditions, and what to do if you believe your rights have not been respected.

Common Questions on Terms and Rights

These are the questions we hear most from account holders in Bangladesh about how our legal terms work in practice. If your question is not here, reach us through live chat or email.

Access depends on your local law and eligible region. We do not make legal determinations for individual users — check whether online wagering is permitted under the laws that apply to you before opening an account.

If your account is closed and a wallet balance remains, you may request a withdrawal to your registered bKash, Nagad, or Rocket number through the standard withdrawal process before closure is finalised.

Send a written request to our support email with your registered account details. We will confirm receipt and provide your data within the timeframe required under applicable law.

You may request deletion of personal data we are not legally required to retain. Some transaction and identity records must be kept for compliance purposes and cannot be removed on request.

Contact us immediately through live chat or email. Change your password and do not share your OTP. We will review recent login and transaction activity and take steps to secure your account.

We will notify you through your registered contact details before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.